Click & Collect
Order your goods online and pick them up in our store in Copenhagen. As soon as you have completed your order, we will pack your goods and you will receive an email as soon as it is ready. We endeavor to prepare your order within 2 hours. It is both easy and fast.
Note: You will receive an email from us when your order is ready for collection.
How to do it:
- Find your goods at cyberfarm.dk
- Place the items in the basket
- Go to “Checkout” and complete the rest of the payment process as usual, where you enter your information
- Select Click & Collect (Copenhagen) as delivery
- You will be notified by email as soon as possible when your order is ready for collection – we endeavor to prepare the order within 2 hours, but no later than 24 hours after ordering
How do I cancel a Click & Collect?
If you have regretted your purchase and have not yet collected your goods, you can of course cancel your order. You just have to send an email to [email protected], where you state your web order number. Then we will make sure to cancel your order. And should you be a little late for it, and your order is ready for collection and the money has been withdrawn, we will of course handle that too. When we receive your email about cancellation, we will put your goods back in place and you will be refunded the full amount. Have you collected your order? If you have already collected your order and brought it home, you can still return it. The item must of course be in unopened packaging and in unused condition.
Do you need help?
Should you need help with your Click & Collect order, you are always welcome to contact us at [email protected] or on tel. +45 70 20 90 99. We are always ready to help and guide you, so that you can completely match your purchase.