This guide applies to purchases of new Sibelius Ultimate and Sibelius (formerly “First”) and to all updates to single user licenses.
It does not apply if you have purchased a new Academic edition or a multi-user license –
see instructions here for Sibelius Academic.
The guide was updated on 25 November 2019. Avid changes the procedures from time to time, and we try to update the guide as much as possible, but if you find something wrong or unclear, please write to us.

Sibelius is delivered as a serial number/download code, which you received in your order confirmation from the webshop or sent in a separate email.
The code may look like this: SIBXX226-XX2949458-X932464.
You go to this link:
www.avid.com/redemption , which takes you to Avid’s account page, where on the left you can log in to your existing account and on the right you can create a new account:

If you do not remember whether you have had an account before, you can enter your email address and select “Forgot Password”. Then you will either receive a message on how to reset your password, or that your email address is not available at Avid, and you must then create a new account on the right side of the picture.
Once the account has been created, you will be taken to the activation page:

Here you enter the long code that starts with SIB-… Along the way you may be asked to verify your address information etc. If you have purchased an update, you will be asked to enter the old serial number or System ID.
You will then see this image (depending on which AVID products you own):

Important! To see details about your product, now click on the blue “VIEW Software Download Links”.
Then the list unfolds with software, accessories and links:

Now you can download the latest Sibelius for Mac and Windows, as well as the Sibelius Sounds sound library, an update to Sibelius Sounds, PhotoScore Lite and AudioScore Lite. Your download code has now been used and is no longer valid as you have everything you need in your Avid account.

If you go astray or click on something wrong, you can always return to the account’s main page by clicking on My Account at the top right.

From the front of the account, you can navigate to the “Register Software With Code” activation page (if you haven’t been there yet) or to View My Products, where you can again press “VIEW” (see above) to access your downloads , which also remains on the account, but is automatically replaced by newer versions as long as your update plan is active, i.e. up to 12 months after first activation. On the front page of the account, you can also see when your update plan expires. Remember to renew before the expiry date, and remember to buy here at cyberfarm.dk (and never at avid.com!), so that we still have resources to help and guide you.

Sibelius Activation

The first time you open your new Sibelius, you will be asked to activate the program.
See the activation instructions here.